Terms and Conditions


Pride Cymru tickets are on valid when purchased from our official ticket shop on the Pride Cymru website. A ticket purchased from secondary ticket sites or from ticket touts will not be valid and Pride accepts no liability for refunds.

 

Anyone who’s purchased from Viagogo or other secondary sites other than the Pride ticket shop should contact us at hello@pridecymru.com  

 

Booking Fees
Booking fee of £1.50 - £2.50 per ticket.

 

VIP TICKETS
VIP tickets can be purchased via the Pride Cymru ticket shop

 

PRIDE CYMRU OPENING TIMES:
Saturday 27th August 2022 12.00pm – 11:00pm. Last entry 10:00pm
Sunday 28th August 2022, 12:00pm – 11:00pm. Last entry 10.00pm

Your ticket does not guarantee immediate entry to the event. Pride Cymru operates an at any one time capacity for safety reasons therefore you may experience a wait at the entrance on arrival if the event has reached capacity and may be operating on a one in, one out system.

PEAK ENTRY TIMES:

Peak entry times are between 2pm and 6pm with expected queues of 45-60 minutes at this time.
All patrons will be searched and patrons with bags will be required to go to the bag search lines. You may wish to avoid bringing bags as this should speed up entry.

 

ACCESSIBILITY AT PRIDE
For access information, please visit our website

 

IMPORTANT FESTIVAL RULES:

Alcohol Policies

We will be operating and enforcing a strict Challenge 25 policy at all our bars. If you can’t provide valid identification when requested, you will not be served alcohol and you will be asked to leave the site and come back with your ID. So if you are lucky enough to look 25 or younger, please, make sure that you bring an acceptable form of identification. Please note we only accept driving licence or passport as valid ID.

Bag Policies

 

Code of Conduct

 

Complaints

If you have a complaint during the event please report it to a member of staff in the first instance. If your complaint requires further investigation, please, write to feedback@pridecymru.com to be investigated and responded to appropriately.

 

Data Protection

 

Drones

 

Permitted and Prohibited Items

Permitted

Prohibited items

All confiscations will be non-returnable

 

Photography Policy

There is no unauthorised filming, photography or recording permitted at the event. Please do not bring professional equipment to the event as it will be refused entry. A person may be denied entry to, or removed from the event sites if they are found in possession of any equipment capable of taking photographs, making films, sound recordings or broadcasts; or if they take any photograph, make a film, sound recording or broadcast of anything for commercial gain.

Pride Cymru official photographers and film crews are in attendance on the event sites and attendees give permission for photographic material to be used for Pride Cymru promotional purposes. There will also be representatives of the LGBT+ and mainstream media outlets in attendance documenting the events for editorial reporting purposes. If you do not wish your image to be captured by them please make it clear to them if you are approached.

Security

Pride Cymru has an extensive security plan for all event sites. This is signed off by the Event Liaison Panel for Cardiff.

Any items that are confiscated by a member of security will be non-returnable

 

Ticketing Policy

By purchasing a ticket

  1. You confirm that the ticket holder is over 14 or will be accompanied by an adult over 18 and a child ticket must be accompanied by a scanned adult ticket
  2. You agree to comply with and enforce all applicable laws and regulations in connection with the event.
  3. You will behave in a manner consistent with the celebration of Pride Cymru and the positive value of diversity and identity in the LGBT+ communities.

 

Tickets

Please note

Thank you for your understanding and co-operation

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© 2014-2017 Pride Cymru (Cardiff-Wales LGBT Mardi Gras) is a Registered Company (no. 7217979) and Registered Charity (no. 1137744).